You'll need this to configure the clients. You can grant permission for specific users to access this PC - to do that, click Select users that can remotely access this PC.
Members of the Administrators group automatically have access. For Windows 8. Here are some possible solutions to common problems you might encounter when trying to connect to a remote PC. If these solutions don't work, you can find more help on the Microsoft Community website. The remote PC can't be found. Make sure you have the right PC name, and then check to see if you entered that name correctly. The Remote Desktop port might be blocked by a firewall.
If you're using Windows Firewall, follow these steps:. Click Change settings. You might be asked for an admin password or to confirm your choice. If you're using a different firewall, make sure the port for Remote Desktop usually is open. Remote connections might not be set up on the remote PC.
The remote PC might be turned off. You can't connect to a PC that's turned off, asleep, or hibernating, so make sure the settings for sleep and hibernation on the remote PC are set to Never hibernation isn't available on all PCs.
In many home networks, you have to use the IP address instead of the host name to connect. Is the PC on a different network? Did you configure the PC to let outside connections through? Check out Allow access to your PC from outside your network for help. If you can see the sign-in screen of the remote PC but you can't sign in, you might not have been added to the Remote Desktop Users Group or to any group with administrator rights on the remote PC. Ask your system admin to do this for you.
If you want to access your office desktop from outside your company network, your company must provide you with a means of remote access. The RD Client currently supports the following:. VPN issues can have several causes.
If you can't test with a PC or Mac, you can try to access a company intranet web page with your device's browser. Verify that VPN is enabled on your device. You can test your VPN connection by going to a webpage on your internal network or using a web service which is only available via the VPN.
Mobile devices are not supported at this time. The client requires a Remote Desktop Gateway to connect. Don't know what that means? Ask your admin about it. You can use either the web client or the Web Access page to view the remote resources in a browser. Bi-directional sound can be configured in the Windows client on a per-connection basis. The relevant settings can be accessed in the Remote audio section of the Local Resources options tab.
No, the Remote Desktop client doesn't support AirPrint. This is true for both Mac and iOS clients. If you are using an international keyboard, you might see an issue where the characters that appear in the session do match the characters you typed on the Mac keyboard. You can fix this issue by manually setting the keyboard language for the remote session.
See the steps in the next section. There are many types of Mac keyboard layouts. Cancel Update. This tag was merged into remote-desktop-client. All Questions Unanswered Questions. Unable to Copy and Paste to and from remote desktop connection on some servers. Remote Desktop for Mac not connecting after Big Sur update remote-desktop-client. Remote Desktop Connection not pulling in audio from local machine to remote physical machine remote-desktop-client.
Accepted 0 Votes 7 Answers 1 Comment. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures.
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